*1. Introduction

Ezykart Retail OPC Pvt Ltd is a direct selling company that markets herbal and ayurvedic products in India. This policy outlines the terms and conditions governing the relationship between Ezykart Retail and its direct sellers. It is essential for all direct sellers to understand and adhere to this policy.

*2. Definitions

* *Direct Seller:* An individual who has entered into a direct selling agreement with Ezykart Retail to promote and sell its products.
* *Upline:* A direct seller who has sponsored a new direct seller.
* *Downline:* A direct seller who has been sponsored by another direct seller.
* *Product:* Any item offered for sale by Ezykart Retail.
* *Sales Volume:* The total value of products purchased by a direct seller in a given period.

*3. Direct Seller Agreement

* All direct sellers must enter into a written direct selling agreement with Ezykart Retail.
* The agreement will outline the rights and responsibilities of both parties.
* Direct sellers must agree to abide by all applicable laws and regulations.

*4. Code of Conduct

* Direct sellers must adhere to the following code of conduct:
* Conduct business ethically and professionally.
* Treat customers with respect and integrity.
* Comply with all applicable laws and regulations.
* Avoid making false or misleading claims about products.
* Refrain from engaging in any fraudulent or deceptive practices.
* Maintain confidentiality of customer information.
* Resolve customer complaints promptly and fairly.

*5. Product Sales

* Direct sellers may only sell products that have been approved by Ezykart Retail.
* Products must be sold at the prices set by Ezykart Retail.
* Direct sellers may not offer any discounts or incentives that have not been authorized by Ezykart Retail.
* Direct sellers must ensure that all product information is accurate and up-to-date.

*6. Compensation Plan

* Ezykart Retail will provide direct sellers with a compensation plan that outlines the earnings potential.
* Compensation will be based on sales volume and the development of a downline.
* Ezykart Retail reserves the right to modify the compensation plan at any time.

*7. Training and Support

* Ezykart Retail will provide direct sellers with training and support to help them succeed.
* Training may include product knowledge, sales techniques, and leadership development.
* Support may include access to marketing materials, customer service assistance, and technical support.

*8. Termination of Agreement

* Either party may terminate the direct selling agreement with reasonable notice.
* Ezykart Retail may terminate the agreement if a direct seller violates this policy or any applicable laws or regulations.

*9. Government Guidelines

* Direct sellers must comply with all applicable government guidelines, including:
* The Direct Selling (Regulation and Consumer Protection) Rules, 2021
* The Consumer Protection Act, 2019
* The Prize Chits and Money Circulation Schemes (Prohibition) Act, 1978

*10. Dispute Resolution

* Any disputes arising between Ezykart Retail and a direct seller shall be resolved through negotiation or mediation.
* If negotiation or mediation fails, the dispute may be submitted to arbitration.

*11. Amendments

* Ezykart Retail reserves the right to amend this policy at any time.
* Any amendments will be communicated to direct sellers in writing.

This policy is subject to change without notice. Direct sellers are encouraged to review this policy regularly for any updates.