*Ezykart Retail OPC Pvt Ltd Shipping and Delivery Policy


1. Introduction

Ezykart Retail OPC Pvt Ltd (“Company”) is committed to delivering products and services purchased by distributors, stock points, and independent resellers (“Customers”) in a timely and efficient manner. This Shipping and Delivery Policy outlines the procedures followed by the Company in processing and delivering orders.

*2. Order Processing

* All orders will be processed within [Number] business days of successful payment.
* The Company will notify Customers of any delays in order processing.

*3. Shipping Methods

* The Company will select the most appropriate shipping method based on the product, destination, and customer preference.
* Available shipping methods may include courier services, rail, road, or post.

*4. Shipping Costs

* Shipping costs will be calculated based on the weight, dimensions, and destination of the order.
* Shipping costs may be included in the product price or charged separately.
* The Company will provide Customers with an estimate of shipping costs before placing an order.

*5. Delivery Timeframes

* Estimated delivery timeframes will be provided to Customers at the time of order placement.
* Delivery timeframes may vary depending on the shipping method and destination.
* The Company will make reasonable efforts to deliver orders within the estimated timeframe.

*6. Tracking Information

* The Company will provide Customers with tracking information for their orders.
* Customers can use the tracking information to monitor the progress of their shipment.

*7. Delivery Attempts

* The delivery carrier will attempt to deliver the order to the specified address.
* If the delivery is unsuccessful, the carrier may leave a notification card or attempt redelivery.
* If multiple delivery attempts are unsuccessful, the order may be returned to the Company.

*8. Undeliverable Orders

* If an order is deemed undeliverable due to incorrect address information or other reasons, the Company will contact the Customer to resolve the issue.
* If the issue cannot be resolved, the order may be cancelled, and a refund issued.

*9. Damaged or Lost Shipments

* If a shipment is damaged or lost during transit, the Customer should contact the Company within [Number] days of receiving the order.
* The Company will investigate the matter and take appropriate action, which may include replacing the product or issuing a refund.

*10. Force Majeure

The Company will not be liable for delays or failures in delivery caused by events beyond its reasonable control, such as natural disasters, acts of God, or government actions.

*11. Contact Information

For any questions or concerns regarding this policy, please contact the Company’s customer service at Contact Us