Termination Policy
Involuntary Termination by Ezykart
3.1 Grounds for Termination
Ezykart reserves the right to terminate a Partner’s agreement for reasons including, but not limited to:
3.1.1 Violation of any terms of the Partner Agreement, Code of Ethics, or any Ezykart policies and procedures.
3.1.2 Engaging in illegal, fraudulent, or unethical business practices.
3.1.3 Misrepresentation of Ezykart, its products, or business opportunity.
3.1.4 Failure to meet minimum performance requirements as specified in the Partner Agreement.
3.1.5 Bankruptcy or insolvency of the Partner.
3.1.6 Actions that damage Ezykart’s reputation or business interests.
3.1.7 Unauthorized use or disclosure of Ezykart’s confidential information or intellectual property.
3.2 Termination Procedure
3.2.1 Investigation: Ezykart will conduct a thorough investigation into any alleged violations or grounds for termination.
3.2.2 Notice of Termination: If termination is deemed necessary, Ezykart will provide written notice to the Partner, detailing the reasons for termination and the effective date.
3.2.3 Appeal Process: Partners have the right to appeal the termination decision within 10 business days of receiving the notice. Appeals must be submitted in writing to Ezykart’s Compliance Department.
3.2.4 Final Decision: Ezykart will review the appeal and communicate its final decision within 15 business days of receiving the appeal.
3.3 Effects of Involuntary Termination
3.3.1 Immediate Cessation of Rights: All rights and privileges associated with the Partner position cease immediately upon termination.
3.3.2 Financial Implications:
– Forfeiture of unpaid commissions or bonuses
– Responsibility for any outstanding debts to Ezykart
– Potential liability for damages caused to Ezykart, if applicable
3.3.3 Non-Solicitation: Terminated Partners are prohibited from soliciting Ezykart Partners or customers for a period of 12 months following termination.
3.3.4 Inventory Repurchase: Subject to the terms in Section 6, minus any damages or debts owed to Ezykart.
4. Suspension of Partner Account
4.1 Grounds for Suspension
Ezykart may suspend a Partner’s account pending investigation of potential policy violations or other issues, including but not limited to:
4.1.1 Suspected violations of Partner Agreement or Ezykart policies
4.1.2 Complaints from customers or other Partners
4.1.3 Legal inquiries or investigations involving the Partner
4.1.4 Suspected fraudulent activity
4.2 Suspension Procedure
4.2.1 Notice of Suspension: Ezykart will provide written notice of suspension to the Partner, including the reasons for suspension and expected duration.
4.2.2 Duration: Suspensions will typically last no longer than 30 days, unless extended due to ongoing investigations or legal proceedings.
4.2.3 Partner Rights During Suspension: During the suspension period, the Partner may not conduct any business activities on behalf of Ezykart.
4.3 Resolution of Suspension
4.3.1 Reinstatement: If the investigation clears the Partner of wrongdoing, the account will be reinstated with full privileges.
4.3.2 Termination: If policy violations are confirmed, Ezykart may proceed with termination as outlined in Section 3.
4.3.3 Conditional Reinstatement: In some cases, Ezykart may offer reinstatement subject to certain conditions or corrective actions.
5. Specific Provisions for Different Partner Types
5.1 Distributors
5.1.1 Downline Impact: Upon cancellation or termination, the Distributor’s downline will be realigned according to Ezykart’s compensation plan.
5.1.2 Ongoing Commissions: Any ongoing commissions from downline sales will cease upon cancellation or termination.
5.2 Stockists
5.2.1 Inventory Liquidation: Stockists will have 30 days to liquidate their inventory through approved channels.
5.2.2 Territory Rights: Any exclusive territory rights granted to the Stockist will be forfeit upon cancellation or termination.
5.3 Independent Resellers
5.3.1 Use of Ezykart Branding: Resellers must immediately cease use of all Ezykart branding and marketing materials upon cancellation or termination.
5.3.2 Customer Transition: Ezykart reserves the right to directly service customers previously assigned to the Reseller.
5.4 Promoters
5.4.1 Content Removal: Promoters must remove all Ezykart-related content from their social media and other promotional platforms within 7 days of cancellation or termination.
5.4.2 Confidentiality: Promoters remain bound by confidentiality agreements regarding Ezykart’s marketing strategies and campaigns.
6. Inventory Repurchase Policy
6.1 Eligibility
6.1.1 Time Limit: Inventory purchased within 12 months prior to cancellation or termination is eligible for repurchase.
6.1.2 Condition: Products must be in resalable condition, unopened, and with valid expiration dates.
6.2 Repurchase Terms
6.2.1 Refund Amount: Ezykart will refund 90% of the net cost (excluding shipping) paid by the Partner for eligible products.
6.2.2 Deductions: Any commissions, bonuses, or other benefits received by the Partner related to the returned products will be deducted from the refund amount.
6.3 Procedure
6.3.1 Request: Partners must submit an inventory repurchase request within 14 days of cancellation or termination.
6.3.2 Inspection: Ezykart reserves the right to inspect all returned inventory before processing the refund.
6.3.3 Payment: Approved refunds will be processed within 30 days of receiving the returned inventory.
7. Post-Cancellation or Termination Obligations
7.1 Confidentiality
Partners remain bound by confidentiality obligations regarding Ezykart’s proprietary information and trade secrets indefinitely.
7.2 Non-Disparagement
Partners agree not to make disparaging remarks about Ezykart, its products, or its business practices following cancellation or termination.
7.3 Tax Implications
Partners are responsible for any tax implications resulting from cancellation, termination, or inventory repurchase.
8. Amendments and Updates
8.1 Policy Changes
Ezykart reserves the right to amend or update this Cancellation and Termination Policy at any time.
8.2 Notice of Changes
Partners will be notified of any significant changes to this policy via email and/or through Ezykart’s official communication channels.
9. Governing Law and Dispute Resolution
9.1 Governing Law
This policy shall be governed by and construed in accordance with the laws of [Jurisdiction].
9.2 Dispute Resolution
Any disputes arising from or relating to this policy shall be resolved through the dispute resolution process outlined in the Partner Agreement.
10. Contact Information
For any questions or to initiate any processes outlined in this policy, please contact:
Ezykart Retail OPC Pvt Ltd
Partner Support Department
Email: partnersupport@ezykartfamily.com
Address: FF, Gaur City Centre Greater Noida, Gautam Buddh Nagar, UP, 201009